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CONTENTS September 15, 2009
Business Intelligence: Bringing Direct and Digital Marketing Together
New Products: Terrasoft, CosmoCom Partner on CRM
News Digest: Henderson Named Point Blank CEO, Saba Software Names CMO
Survey Says: Marketing Execs Up on Virtual Events, Mobile Users More Ad-Adverse
Events: Live Webcast: Prospecting 2.0: Bridging the Sales and Marketing Chasm; Live Webcast: Tips and Best Practices for Developing A+ Webinar Content

Bringing Direct and Digital Marketing Together
The Internet may well be the most powerful and effective direct marketing medium in history. This is hardly a secret to marketers: It offers very granular targeting and segmentation, is highly measurable, and offers lightening-fast response.
 
Far too often, however, a disconnect exists between the use of “traditional” direct marketing tactics (like direct mail and direct response television), and their online counterparts. Far too many marketers neglect to consider how prospects and customers search for more information related to a marketing effort.

In order to successfully bridge this gap, Mark Kolier, president of the direct and digital marketing agency CGSM, offers the following advice:

1. Give them a good landing. Every promotion should be tied to a campaign landing page. It should have a unique identifier relevant to the particular offer.

2. Make me an offer. Make your offer again on the landing page, and sweeten it further via a premium or bonus for visiting.
 
3. Get their info. Use the landing page to collect the e-mail address of the visitor. If you are running a sweepstakes or offering a special premium or prize, you are much more likely to get the landing page visitor to enter this information.

4. Look the same online as offline. The look and feel of the landing page should mimic the campaign, so the prospect has a sense of familiarity and continuity with the original promotion.

5. Show them you know them. Collect the data, and be sure to acknowledge the site visitor by name the next time they log in. It's amazing how many companies miss this one. People love to see their names.

6. Give them a soft landing. Allow the visitor to easily enter the Website from the landing page. Keep it simple.

7. Ask them for feedback. Consider adding a small comments and suggestions box to more deeply engage the visitor. You might be very surprised by the feedback you receive.

Landing pages are easy to set up within your site structure, and needn’t necessarily be hosted by your site. Third parties can host, track, and forward all data back in real time. Once the campaign is over, the landing page can be taken down.

Running campaign landing pages offers immediate, measurable feedback on your promotions and is one of the best investments available. Put this technique in your marketing toolbox, and start using it as soon as possible.

For more great SMM features, take a look at "The Second Hardest Part about Prospecting."




Terrasoft, CosmoCom Partner on CRM
CRM vendor Terrasoft is partnering with CosmoCom, a provider of contact center consolidation services, to create a comprehensive CRM solution. The proposed solution will combine CosmoCom's all-IP contact center technology with Terrasoft's customized CRM solutions, which are currently offered for 22 industries-including trading and manufacturing enterprises, banks and insurance companies, retail stores, and service providers.

Looking for more products and services? Check out "eWayDirect Begins Florida Push."





Henderson Named Point Blank CEO
Point Blank Solutions, a designer and producer of protective body armor, has officially named James R. Henderson chief executive officer. Henderson had served as acting CEO since April, and has also served as chairman of the board of directors since August 2008.


Saba Software Names CMO
Saba Software, a provider of people management software and services, has appointed Andrew Salzman chief marketing officer. Salzman previously served in the same role for E2open.

For more new appointments, check out "Who's News in Sales and Marketing."




Marketing Execs Up on Virtual Events
ON24, the Webcasting and virtual event provider, recently conducted a survey of marketing professionals aimed at gauging their attitudes toward online tradeshows and conventions. A majority of respondents cited cost savings (74 percent) and green benefits (82 percent) as factors behind their companies' interest in virtual events.

As for their personal preferences, 63 percent of respondents say they're more likely to attend a virtual conference than an in-person one, with almost 72 percent affirming they're just as comfortable communicating virtually as in person. And some 15 percent admit they prefer virtual interaction over the face-to-face variety.

For more on current marketing issues, check out "Marketers Must Understand Customer Value to Make Segmentation Pay."

Mobile Users More Ad-Adverse
Ominous news for mobile marketers: According to a new survey from the online advertising network Chitika, mobile Internet users are roughly half as likely to click on an ad as their non-mobile counterparts. Out of 92 million impressions examined by the study, a scant 1.3 million (or 1.5 percent) was attributable to mobile browsing. Compared to non-mobile users, who boasted a .83 percent clickthrough rate, mobile users laid claim to a .48 percent rate.

The iPhone posted the worst clickthrough rate (.30 percent) among the five major smartphone operating systems-the others being Android, Windows CE, Palm OS, and BlackBerry-yet accounted for the bulk of mobile hits (66 percent).

 





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Live Webcast: Prospecting 2.0: Bridging the Sales and Marketing Chasm
September 23, 2 p.m. EST. Join Sales & Marketing Management for a live Web seminar, sponsored by InsideView. Hear from industry experts Trish Bertuzzi, president of the Bridge Group; David Fitzgerald, EVP of sales and marketing services for Brainshark; and Lorri Freifeld, editor of SMM, as they discuss how Sales 2.0 technologies enable this essential alignment-and in the process, achieve significantly improved prospecting effectiveness. Click here to register now.

Live Webcast: Tips and Best Practices for Developing A+ Webinar Content
September 30, 12 p.m. EST. Stefan Tornquist of MarketingSherpa will be sharing proven strategies for developing A+ Webinar content. From understanding your audience to delivering a presentation that shines, discover how to develop dazzling content. During this interactive Webinar, you will learn five ways to guarantee compelling content, what to avoid when creating a Webinar and how to keep your audience engaged. Click here to register now.

(more events...)



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